Now, even though I have a business that I can run through the wonderful world wide web, I am no techie. Just like I know how to use the TV but have no clue about the plasma technology employed to give beautiful pictures... Or my friend Rob asking me something about "Word Press" upon finding out that I use Blogspot to blog, and promptly smacking his forehead and groaning when I replied, "What's that?" (What is Word Press anyway?)
So when I start having issues with my IP Fax, I am rather unhappy. There are 2 companies I fax fairly often. Both use fax servers instead of hard-wired fax machines. So when one company receives my faxes and the other does not, is it not the logical conclusion that the problem is not my end? Yet I can receive no satisfactory (or prompt) answer from that company's service desk, aside from the initial insistence that the problem was on my end.
In the meanwhile, I am stuck picking up the cost of couriering materials instead of faxing them in. Sigh.
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